Product Manager · Digital Health · NHS Platforms

Products that understandhow care really happens.

I’m Kelly Pearson, a healthcare product leader who turns frontline insight, complex regulation and technical constraints into clearer, safer product decisions.

Explore
work ↓
20+years across healthcare and technology
7years working directly in NHS services
13Developers, QA Analysts and SMEs line-managed
3JLR platform squads shaped through influence

01 · Selected work

Evidence over assumptions.

Three examples of discovery, product judgement and delivery in complex environments.

01System C · NHS reporting

NHS CDS v6.3

Making a national standard workable for the people who had to use it.

Customer discoveryRegulated deliveryData standards
Challenge

A complex, ambiguous specification had to become a compliant product without losing the operational reality of NHS workflows.

Approach

Brought NHS customers into discovery before design was fixed. Their evidence changed the approach, including distinct handling of Gender at Birth and Stated Gender, while trusts retained a safe transition path from v6.2.

Outcome

The wider programme made System C the first health technology supplier to complete CDS v6.3 delivery across its customer base.

02System C · Patient pathways

Cross Booking

Redesigning outpatient booking around legitimate patient journeys.

Patient journeysCo-designPAS
Challenge

A restrictive single-specialty model was creating duplicate referrals, failed bookings and repeated database intervention — while the prevailing view blamed customer behaviour.

Approach

Used frontline and deployment evidence to challenge the assumption, then led a two-year redesign with NHS customers, SMEs, Engineering, Data Migration and implementation teams.

Outcome

Introduced booking groups across clinically related specialties, reducing duplicate referrals, support demand, reporting problems and migration friction.

03Jaguar Land Rover · Data platform

File Transfer Agent

Recovering confidence and shaping a reusable platform direction.

Platform strategyAPIs & partnersGovernance
Challenge

Repeated missed milestones, unclear ownership and declining stakeholder confidence were limiting a strategic connected-data capability.

Approach

Established the technical baseline, clarified outcomes and constraints, grounded commitments in demonstrated capacity, and introduced transparent prioritisation, dependencies and accountability.

Outcome

Enabled four connected-vehicle use cases and reframed the service as a reusable secure upload and cloud-download platform.

02 · Personal product lab

HealthTrends

Exploring how longitudinal health information can feel calmer, clearer and more connected.

An iOS product in development using Swift, SwiftUI and MVVM architecture. HealthTrends brings together laboratory results, symptom journalling, treatment tracking, trend visualisation and weekly insight summaries.

  • Progressive disclosureShow the meaning first, then let people explore the underlying detail.
  • Longitudinal contextConnect results, treatments and symptoms across time rather than isolating events.
  • Responsible boundariesSupport personal understanding without presenting clinical diagnosis or advice.

Screens from the working iOS app · no personal health information shown.

HealthTrends privacy onboarding screen explaining that health data remains on device
01Privacy by design
HealthTrends onboarding screen explaining its read-only Apple Health connection
02Apple Health connection
HealthTrends setup screen showing generic condition categories and options
03Personalised setup

03 · About

Operational reality first.

Then decide what the product, partnership or operating model needs to do.

My career began in NHS Medical Records at 16 and progressed through Outpatients, Choose and Book, Accident & Emergency PAS training and Clinical Systems Analysis before moving into healthcare technology.

That grounding still shapes how I work: listen to the people closest to the service, make complexity visible, and use evidence to build alignment across customers, clinicians, Product, Engineering and commercial teams.

  1. Jaguar Land RoverSenior Product Owner · Vehicle Connected Data Platform
  2. System C HealthcareProduct Manager · Agile Product Owner · Development Manager
  3. Healthcare technologyAllscripts · Cerner · CSC / iSOFT · System C
  4. Wirral NHS organisationsPatient administration · Training · Clinical systems
01

Product direction

Strategy, roadmaps, lifecycle decisions, outcome framing and evidence-led prioritisation.

02

Customer insight

Discovery, workshops, patient journeys and translating operational reality into product choices.

03

Technical fluency

PAS, APIs, OpenAPI, Postman, interoperability, data platforms, AWS, Jira and Aha!.

04

Commercial influence

Procurement responses, demonstrations, estimates, business-case input and partner management.

04 · Learning

Always building capability.

Current development

Level 4 Data & Business Insights Apprenticeship · Baltic Apprenticeships

Data & emerging technology

Machine Intelligence and Data Science · Automated Systems and Control · Smart, Connected and Autonomous Vehicles · WMG, University of Warwick

Product, agile & quality

SAFe Product Owner / Product Manager · SAFe Advanced Scrum Master · ISTQB / BCS Certified Tester · Lean Thinking for the NHS

Leadership & cloud

Cerner Leadership Programme, Kansas City · JLR Aspire · Ivy House · AWS Cloud Essentials

Earlier education

BTEC Aviation Studies · BTEC Public Services · 10 GCSEs including English, Mathematics and Science

05 · Contact

Let’s make the complex feel workable.

kpearson900@gmail.com LinkedIn Download CV

Wirral, United Kingdom